Frequently Asked Questions

Everything you need to know about shopping with Ability Superstore.

What is the standard delivery timeframe?

Orders are typically processed within 24 hours. Standard shipping usually takes 3-5 business days, while express options are available at checkout for next-day delivery.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label and drop your package at any authorized collection point.

Are your clothing materials sustainably sourced?

Yes, Ability Superstore is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking page to monitor your delivery's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Clearpay.

How do I find the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own measurements to ensure the perfect fit.